Delivery
5 Docs
Delivery During Festive Seasons
Last Updated: April 2, 2025During festive seasons, courier services temporarily pause operations in observance of the respective holiday. As a result, no shipments will be processed during this time. Once operations resume, parcels dropped off before the holiday will be prioritized, following the FIFO (First In, First Out) system. Urgent deliveries will not be available during this period. If...
Self-Collection
Last Updated: March 24, 2025To arrange for self-collection or express delivery pick-up, please follow these steps: Parcel Collection Time Monday – Friday, 2:30 PM – 4:30 PM Warehouse Collection Address ???? BSV Bioscience Admin OfficeC-23-02, 3 Two Square,Jalan 19/1, Dataran 3 Dua,46300 Petaling Jaya, Selangor.
Do you ship on weekends or public holidays?
Last Updated: March 19, 2025We avoid shipping on weekends / public holidays to ensure the supplements remain at their best quality. The ingredients require room temperature, and we aim to prevent exposure to overheating in courier warehouses over the weekend. Our priority is delivering top-quality products to our customers, and this practice helps maintain their effectiveness
How long does delivery take?
Last Updated: March 17, 2025Parcels are typically delivered within 3–4 working days. However, delivery times may be faster depending on the courier service and the customer’s residential address. Please note that we do not have control over the delivery time, as deliveries are handled by a third-party courier service. Thank you for your understanding.
Delivery days
Last Updated: March 19, 2025Please take note that all orders made from Monday to Thursday before 12:00 p.m. will be shipped out on the same day. Orders received from Thursday (after 12:00 pm) – Sunday and Public holidays will be processed on the next working day.
