e-Invoice
4 FAQs
How do I request an e-invoice for my order?
Last Updated: July 1, 2025You can request an e-invoice once your order has been shipped out. Follow these simple steps: Or 4. Click the “Request E-Invoice” button.
When can I request an e-invoice?
Last Updated: July 1, 2025You can only request an e-invoice once your order status is updated to Completed (after successful shipment).
Who do I contact if I need assistance?
Last Updated: July 1, 2025If you face any issues with your e-invoice request, feel free to contact us at info@meds2u.com.my or WhatsApp our support team at +6010-206 1697.
Is there a time limit to request an e-invoice?
Last Updated: July 1, 2025Yes, the “Request E-Invoice” button will only be available for 30 days from the date your order was placed. Kindly ensure you submit your request within this timeframe.
